Free standard delivery on orders over £60
Free returns on all orders

Delivery / returns

Delivery- free on orders of £60 and over

Free Shipping for orders of £60 and over applies to UK mainland delivery addresses only.

KnockerLocker aims to dispatch your order the same or next working day after placing the order (Monday- Friday, excluding Bank Holidays). It might take longer during very busy periods.

Express deliveries are always packed and dispatched in priority.

Your parcel with Royal Mail will usually be delivered with your regular post.

STANDARD £3.90 – Orders under £60 – Royal Mail Tracked 48 – 2-3 working days.

EXPRESS £5.80 – Any value order – Royal Mail Tracked 24 – usually delivered next working day (orders placed before 1pm Mon-Fri).

NOTE: some products may be marked as 7 day standard delivery. This is because we are trying to make the full range of sizes available, but are not currently holding all sizes in stock. This does not affect the returns policy.

Noissue Eco Alliance

FREE Returns & Exchanges

Returns

Returns must be received within 30 days of original delivery date.

We are now offering a free returns service for bras that did not ‘work out’. Just follow these simple steps:

1- Drop us an email kate@knockerlocker.co.uk or fill out a return form in our contact page, to let us know you wish to return something.

2- We will arrange a Royal Mail collection for you.

3- All you need to do is bag the item, (reuse the delivery bag) and pop it out for collection by your usual Postie. No need to print a label– they will bring it with them.

4- Once we receive the item your refund will be processed and the funds will be returned to you within a week.

Exchanges- same bra, different size ONLY

We offer one free exchange on every order. Subsequent exchanges are at the expense of the customer.

Follow steps 1-3 above and once Royal Mail have collected your return bra, we put the new bra straight in the post to you. No hassle.

Also- remember to also include with your store returns up to 4 preloved bras for us to donate to Smalls for All, a charity collecting underwear for those in need in both Africa and UK. Find out more here.

FAQ's

Once the order is received you will get an email confirmation and a second email confirmation when the order has been dispatched.
You will receive a Royal Mail email containing a tracking number allowing you to check the progress of your delivery. Standard delivery parcels do not need a signature.
Unfortunately, once your order has been placed it is not possible to amend or cancel it. Our ordering system transmits immediately to our logistics department, and they action it within 15 minutes.

Exchanges are welcome if you require a different size in the same bra already purchased. Just follow the simple steps above.

We have chosen to use 100% composable, reusable mailing bags. The shipping labels and stickers are made from recycled paper. You can either: reuse the bag, put the bag in your home compost (remove the labels first), or if you do put it in landfill, it will degrade and feed the worms.

We are currently delivering to UK and Ireland. We hope to expand this soon.

Some bras are marked as 7 day delivery as we do not hold the full range of sizes in stock. We therefore have to order them in from suppliers for specific orders. Standard returns policies still apply.